Privacy Policy

Introduction

Hood Anime ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Hood Anime, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, username, and password when you create an account
• Waitlist Information: Email address when you join our waitlist
• Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
• Communications: Information you provide when contacting support or participating in surveys
• Community Data: Discord username if you join our community server

1.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on the Service
• Cookies: See Section 6 for details on our cookie usage
• Log Data: Server logs including access times and referring URLs

2. How We Use Your Information

We use your information to:

• Provide the Service: Create and manage your account, process subscriptions, deliver content
• Communicate: Send service updates, new content notifications, and respond to inquiries
• Process Payments: Handle subscription billing and refund requests
• Improve the Service: Analyze usage patterns, troubleshoot issues, develop new features
• Marketing: Send promotional emails (with your consent; you can opt out anytime)
• Security: Detect fraud, enforce our Terms, and protect users
• Legal Compliance: Comply with applicable laws and respond to legal requests

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Secure payment processing via Stripe (PCI-DSS compliant)
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide the Service
• Required by law (e.g., tax and accounting records)
• Necessary to resolve disputes or enforce agreements

Waitlist emails are retained until launch and membership conversion or until you request deletion.

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

6.1 Essential Cookies

Required for the Service to function (authentication, security, preferences).

6.2 Analytics Cookies

Help us understand how users interact with the Service (Google Analytics).

6.3 Marketing Cookies

Used to deliver relevant advertisements (only with your consent).

Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at privacy@hoodanime.com.

8. Children's Privacy

Hood Anime is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it promptly.

If you believe a child under 13 has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Data processing agreements with service providers
• Compliance with applicable data protection laws

10. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights

To make a request, contact privacy@hoodanime.com.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under GDPR including:

• Access, rectification, and erasure of personal data
• Restriction of processing
• Data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

Our legal bases for processing include: contract performance, legitimate interests, and consent.

12. Third-Party Links

The Service may contain links to third-party websites (e.g., Discord, social media). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@hoodanime.com
• General Support: hoodanimeofficial@gmail.com

We will respond to requests within 30 days (or as required by applicable law).